PRIVACY POLICY
Privacy Policy
UK Friends of NATAL
Last updated: 30th April 2025
1. Who we are
UK Friends of NATAL (“we”, “us”, or “our”) is a UK-registered charity supporting the work of NATAL – the Israel Trauma and Resiliency Center. We are committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner.
Our contact details are:
UK Friends of NATAL
Email: info@ukfriendsofnatal.org
Postal address: PO Box xxx
Charity registration number: 1137662
2. What data we collect
We may collect and process the following types of personal data:
– Identity data: name, title
– Contact data: address, email, telephone numbers
– Donation data: donation history, Gift Aid status
– Event data: attendance information, dietary requirements (if provided)
– Communications data: records of correspondence and preferences
– Marketing preferences
– Photographs or video (where consent is given, e.g., at events)
We do not knowingly collect data from children.
3. How we collect your data
We collect personal data directly from you when you:
– Donate to us (online, by post, or in person)
– Sign up for newsletters or event invitations
– Attend an event
– Volunteer or become a trustee
– Contact us via email, phone, or our website
We may also collect data from public sources (e.g. Companies House, social media, or charity databases) for fundraising or due diligence purposes.
4. How we use your data
We process your data to:
– Manage donations and claim Gift Aid
– Communicate with you about our activities and events
– Invite you to events or fundraising campaigns
– Maintain our internal records and comply with legal obligations
– Ensure the security and safeguarding of our stakeholders
– Improve our communications and outreach
We will only send you marketing communications (e.g. newsletters or fundraising campaigns) where you have consented or where we have a legitimate interest in doing so.
5. Legal bases for processing
We rely on the following legal bases under the UK GDPR:
– Consent: for sending marketing emails or using images from events
– Legitimate interests: for donor management, event invitations, and outreach
– Legal obligation: for financial reporting, Gift Aid claims, and compliance with charity law
– Contract: where we have a volunteer or trustee agreement with you
6. Sharing your data
We do not sell or share your personal data for commercial purposes.
We may share your data with:
– HMRC (for Gift Aid)
– Service providers (e.g. email marketing or payment platforms, under strict confidentiality agreements)
– Our affiliated organisation, NATAL (in Israel), where appropriate and with your consent
– Legal or regulatory bodies if required by law
7. International transfers
In some cases, your data may be shared with NATAL in Israel. We ensure appropriate safeguards are in place, including entering into a data sharing agreement that meets UK GDPR standards.
8. Data retention
We retain personal data for as long as necessary to fulfil the purposes we collected it for, including legal, accounting, or reporting obligations. Typically:
– Donation records: 6 years
– Event attendance and communications: 2–3 years
– Consent for marketing: until withdrawn
9. Your rights
Under the UK GDPR, you have rights including:
– Access to your data
– Correction of inaccurate or incomplete data
– Erasure of your data (in certain circumstances)
– Restriction or objection to processing
– Withdrawal of consent at any time
– Portability of your data (where applicable)
To exercise your rights, please contact us at info@ukfriendsofnatal.org
10. Data security
We take appropriate technical and organisational measures to protect your data from loss, misuse, unauthorised access, or disclosure.
11. Complaints
If you have concerns about how we handle your data, please contact us in the first instance.
You also have the right to lodge a complaint with the Information Commissioner’s Office (ICO):
https://www.ico.org.uk | Tel: 0303 123 1113
12. Updates to this policy
We may update this privacy policy from time to time. The latest version will always be available on our website or upon request.